Help center
Empower customers to find solutions on their own
Build and host a self-service help center using SparrowDesk to provide your customers with instant solutions every day, every time.
Brand it your way—no developer required
Host in your own domain- - Make the help center available in your company’s domain, so your customers know that the solutions are coming from a trusted and familiar source.
Customize at scale- - Logo, theme, colors, and messages—everything just the way you want.
Optimized for SEO- - Customer solutions always at the top. Enhance further by controlling how your help center appears in search results, including the title, meta description, and featured image.
Answers readily available, round the clock
Write, format, and edit with ease
Create and publish FAQs, troubleshooting manuals, how-to guides, and playbooks using the built-in rich-text editor with media support.
Organize and keep up to date
Keep your team within reach
Build multi-brand self-service
Proactive self-service that delights customers and builds trust
Access from anywhere, any device
Provides a seamless support experience on PCs, laptops, and mobile devices.
Self-service made smart
Customers can chat with AI for answers— no searching, no digging, just effortless resolutions.
Uninterrupted, 24/7 support
Rain or shine, day or night— customers get instant answers every time without waiting for agents.