Zoona AILet's talk pricing -without the wait.
Scale support without scaling costs.
No pressure, no waiting – upgrade only when you're ready.
Starter
$16
Per seat / month - billed yearly
Ticket forms
Omnichannel inbox
Public Help Center
Customer Portal
Professional
$49
Per seat / month - billed yearly
Everything in Starter
CSAT Surveys
Round robin assignment
AI Assisted workflows
Enterprise
$89
Per seat / month - billed yearly
Everything in Professional
SSO & identity management
Help Center customization
Multiple brand support
Professional
$49
Per seat / month - billed yearly
Everything in Starter
CSAT Surveys
Round robin assignment
AI Assisted workflows
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Zoona AI
Always-on AI that delights customers, empowers agents, and drives business success.
AI AGENT
$0.70
Per resolution
Faster response time
Multi lingual support
Seamless human hand-off
Continuous improvement and testing
Zoona co-pilot
$16
Per seat / month - billed yearly
Ticket summaries
Suggested replies
Recommended next steps
Q&A for debugging issues
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Zoona AI
AI Agents
Always-on support agents that can deflect upto 60% of customer queries.
$0.70
Per resolution
Zoona co-pilot
Always-on support agents that can deflect upto 60% of customer queries.
$16
Per seat / month - billed yearly
Starter
Professional
Enterprise
Plans & Features
Starter
Professional
Enterprise
Inbox
Shared inbox
Chat Widget
Email Support
Macros
Default business hours
Multiple Business hours
Basic Workflows
Advanced Workflows
Conversation fields
Contact fields
Contact Segments
CSAT Survey
Customer portal
Ticket forms
Round robin
Service Level Agreements (SLA)
Teams
Multiple Brands
Lite seats
5
20
50
Zoona AI Agent
Add on
Knowledge Sources
AI Improvements
AI Assisted workflows
Agent Testing
Customisation
Guidelines
Copilot
Add on
Knowledge Sources
Summarisation
Suggest Reply
Multilingual
Filter conversations
Filter contacts
Reporting
Prebuilt Reports
Conversation Reports
Team Performance
SLA Reports
Security
SSO
Password Policy
Custom Roles
Help Center
Public Help Center
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5
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