SparrowDesk Pricing

14 day free trial · No credit card required · Startup program for 90% off

Free

$**/month
  • Up to 3 users
  • Live chat
  • Email ticketing
  • Prebuilt reports
  • Public Help Center
  • View all features

Starter

$**/month

Everything in Free, plus:

Most popular

Professional

$**/month

Everything in Starter, plus:

  • Workflows
  • Round robin assignment
  • Service Level Agreements (SLA)
  • Business hours
  • 20 Lite seats
  • View all features

Enterprise

$**/month

Everything in Professional, plus:

Take more off your team's plate

Zoona answers the repeat questions; Copilot drafts the replies. You handle the rest.

Zoona AI Agent

Resolve common questions automatically, around the clock.

$**/resolution
  • Faster response times
  • Multilingual support
  • Seamless human handoff
  • Continuous improvement

AI Copilot

An in-inbox assistant that drafts replies and speeds up your team.

$**/seat/month

Billed monthly or yearly with your plan

  • Ticket summaries
  • Suggested replies
  • Recommended next steps
  • Q&A for debugging issues
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