
STARTUP
Scale support as fast as your startup grows
Built for lean teams that need to move fast. Set up in minutes, not weeks. Automate replies with AI. No consultant required.





Keep support fast, even as your startup scales
What most help desks get wrong for startups
Too complex to set up
Most help desks need days of configuration before your team can send a single reply. That's time you don't have when you're still figuring out product-market fit.
Cluttered and overwhelming
Tabs inside tabs, settings you'll never use, menus built for support teams three times your size. Your agents shouldn't need an onboarding doc just to answer a customer.
One launch. Ten times the tickets
A new feature drop, a press mention, a good week on socials and your inbox is buried. Volume spikes fast at startups, and most help desks weren't built to absorb them.
Built for the way startups handle support

AI agent that handles the volume
Zoona AI resolves more than 60% of repetitive tickets automatically. Your team focuses on what needs a human- 300 free AI resolutions included every month.
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Knowledge base for self-service
Build a help center your customers actually use. Searchable articles, instant answers, and fewer tickets before they even reach your inbox. Easy to write, easier to find.
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Omnichannel inbox, zero chaos
Email, live chat, social messages- all in one shared inbox. No tab-switching, no missed conversations. Your whole team sees everything, responds faster, and stays in sync
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Clean interface. Zero friction
Clean interface. Instant search. Keyboard shortcuts. No bloat, no clutter. Built for teams that move fast and need software that keeps up- not slows them down.
ExploreConnect with the tools you already use
Built for how startups actually work

Real-time reporting
Track response times, resolution rates, agent performance, and customer satisfaction in real time. No complex dashboards — just the metrics that matter to your team and investors.

Mobile app for on-the-go support
Reply to customers from anywhere. iOS and Android apps keep your team responsive even when they're not at their desk- perfect for founders and small teams wearing multiple hats.

Workflows that scale with you
Automate ticket routing, set SLAs, trigger notifications, and build custom workflows without code. Start simple, add complexity only when you need it.
Frequently asked questions
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