Changelog

Tag a company once, find every ticket behind it

September 12, 2026

Tags used to stop at conversations.


Put them on contacts and companies too, so you mark an account as an enterprise trial or a churn risk once and every ticket from them carries that context.

Features

  • Tags on contacts and companies, not just conversations.

Improvements

  • Your team can sign in with Google.
  • In-product alerts when email sending or receiving runs into trouble, so you hear it from SparrowDesk rather than from a customer.