Now you can listen for SparrowDesk events in near real time and easily pass data to use in services and integrations.
Pick the events you care about — new conversations, replies, internal notes, status changes, or contact updates — add your endpoint, and you're done.
Use webhooks to:
- keep your internal systems in sync with SparrowDesk
- alert your team when a conversation is escalated or resolved
- send support activity to your reporting tools
- kick off custom processes in your own apps