Your conversations live in SparrowDesk. Your customer records live in Salesforce. Your agents end up with two tabs open.
SparrowDesk now connects to Salesforce, so the record sits beside the conversation and your agents can stay where they are.
Your conversations live in SparrowDesk. Your customer records live in Salesforce. Your agents end up with two tabs open.
SparrowDesk now connects to Salesforce, so the record sits beside the conversation and your agents can stay where they are.