Zoona AI
You can now make your Knowledge Base private and require users to log in before they can access it.
This helps teams keep support content behind secure access instead of making it publicly available.
Along with this ,
You can now store the returned value from an HTTP Request action in workflows. Use this to fetch data from external systems, save the response in SparrowDesk, and continue the workflow based on that value.
- Added configurable request copy email notifications.
- Added Attio Integration V2 inside SparrowDesk.
- Improved the member invitation workflow.
- Revamped the Knowledge Base listing page.
- Added article preview mode.
- Improved the publish flow and sidebar behavior in the Knowledge Base editor.
- Improved handling for the Publish Changes button in article editing flows.
- Fixed deleted articles continuing to appear inside Help Center collections.
- Fixed incorrect article counts in Help Center collection settings.
- Fixed copy-pasted images not loading in Help Center articles.
- Fixed published articles moving back to Draft when exiting edit mode without clicking Publish Changes.
- Fixed human assignment after AI escalation not being logged in activity logs.
- Added Get all Companies support in the Public API.