You can now download reports as PDF files, making it easier to save, share, and review report data outside SparrowDesk.
The exported file captures your current view, including applied filters.
Use this to share weekly performance updates with leadership, download SLA reports for audits and reviews, or save report snapshots for internal reporting.
Along with this ,
Reports for CSAT - You can now track customer satisfaction with a dedicated CSAT report. Use it to review feedback trends, measure satisfaction over time, and understand how your team is performing.