Customers do not always reach out to support when they need help. Sometimes they reply to the last person they spoke to, like someone from sales or customer success.
SparrowDesk add-on inside Gmail lets you turn those emails into support tickets right from your inbox.
Open the email, create a ticket from the sidebar, and track its status, priority, and assignee in the same place.
Install SparrowDesk for Gmail from the Google Workspace Marketplace.