Zoona AI
Zoona AI Agent now shows the steps it followed before responding, giving teams more visibility into how each AI-handled conversation was answered.
Use this to review AI responses, debug incorrect answers, and improve agent instruction.
- Images added through inline HTML now support previews.
- We improved the underlying integration architecture for third-party libraries such as Axios, MMKV, and I18n.
- Fixed Jira integration search results not returning all available results.
- Fixed the Requested To workflow condition not working as expected.
- Fixed attachment previews showing the uploaded-by name as undefined.
- Fixed AI resolutions not being counted for Zoona email conversations.
- Fixed Knowledge Base navigation getting blocked after bulk selecting sources.